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Privacy Policy


Privacy Policy


Introduction


White Rose External Cleaning ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website or services.


Data Controller


For the purpose of the Data Protection Act 2018 and the General Data Protection Regulation (GDPR), the data controller is White Rose External Cleaning, registered in the United Kingdom. If you have any questions or concerns about our use of your personal information, please contact Benn Darnbrough at 07885 245787.


Information We Collect


We may collect and process the following data about you:


  • Personal Identification Information: Name, contact number, email address, and home address that you provide when filling out a form to request a quote.
  • Usage Data: Information about how you use our website, which is collected through cookies (see Cookie Policy).


How We Use Your Information


We use the information we collect in the following ways:


  • To Provide Services: To offer you quotes for our services and to communicate with you about your requests.
  • To Improve Our Services: To understand how our website is used and to improve the user experience.
  • To Communicate with You: To respond to your inquiries and provide customer support.


Data Storage and Security


Your personal data is securely stored on Typeform and Google Sheets. We take reasonable measures to protect your information from unauthorized access, use, or disclosure.


Sharing Your Information


We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.


Your Data Protection Rights


Under data protection law, you have rights including:


  • Right to Access: You have the right to request copies of your personal information.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal information under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal information under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.


If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact details provided above.


Changes to Our Privacy Policy


We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.


Contact Us


If you have any questions about this Privacy Policy, please contact us at:

Benn Darnbrough
07885 245787

info@whiterosecleaning.co.uk


Cookie Policy


Cookie Policy


Introduction


White Rose External Cleaning ("we", "our", "us") uses cookies on our website to enhance your user experience and to analyze our website traffic. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.


What Are Cookies?


Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owners.


Types of Cookies We Use


We use the following types of cookies:


  • Google Analytics: These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited.
  • Hero Analytics: These cookies are used to track the usage of our website to better understand our users' needs and to improve our service.


How We Use Cookies


We use cookies to:


  • Understand and Save User Preferences: To remember your preferences for future visits.
  • Compile Aggregate Data: To understand site traffic and interactions to offer better site experiences and tools in the future.


Managing Cookies


You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work.


Changes to Our Cookie Policy


We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page.


Contact Us


If you have any questions about this Cookie Policy, please contact us at:

Benn Darnbrough
07885 245787

info@whiterosecleaning.co.uk

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